Please read these terms carefully before using any part of the menu888 platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and menu888 ("menu888", "we", "us", "our"), governing your access to and use of the menu888 online gaming platform accessible at menu888.club and all associated subdomains, mobile interfaces, and services (collectively, the "Platform"). By registering an account, making a deposit, or participating in any game or activity on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
1.1 These Terms apply to all users of the menu888 Platform, whether browsing as a guest or as a registered account holder. Access to real-money gaming features requires account registration and constitutes full acceptance of these Terms.
1.2 menu888 reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered users via the email address on record and/or via a notice displayed on the Platform. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.
1.3 These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form part of the binding agreement between you and menu888.
2.1 Age Requirement. You must be at least 21 years of age to register an account or participate in any real-money gaming activity on the menu888 Platform. menu888 strictly enforces this age restriction and will request age verification documentation at registration or at any subsequent time during the account lifecycle.
2.2 Jurisdiction. You represent and warrant that participating in online gaming is lawful in the jurisdiction from which you access the Platform. It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws in your jurisdiction. menu888 makes no representation that the Platform is legal or appropriate for use in any particular jurisdiction.
2.3 Single Account. Each individual is permitted to hold only one registered account on the menu888 Platform. Duplicate accounts are prohibited and may result in immediate suspension and forfeiture of balances in accordance with Section 7 (Prohibited Conduct).
2.4 Self-Excluded Individuals. Persons who have voluntarily self-excluded from online gaming through any responsible gaming programme are not eligible to register or maintain an account on menu888. If you have self-excluded and subsequently access the Platform, you must contact support immediately.
3.1 You must provide accurate, current, and complete information during registration and update such information promptly if it changes. menu888 is not responsible for losses arising from inaccurate registration information provided by you.
3.2 You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must notify menu888 immediately if you become aware of any unauthorised access to your account.
3.3 menu888 reserves the right to verify your identity at any stage. Verification documents may include, but are not limited to, a government-issued photo identification document, proof of address, and payment method ownership documentation. Failure to provide satisfactory verification documents within a reasonable timeframe may result in suspension of withdrawal privileges or account closure.
3.4 Accounts may not be transferred, sold, or assigned to any third party under any circumstances.
All deposits to the menu888 Platform must be made using payment methods registered in your own name. Accepted deposit methods include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank Online, and Hong Leong Connect. All transactions are denominated in Malaysian Ringgit (MYR). menu888 does not accept deposits made on behalf of a third party.
The minimum single deposit amount is RM30, unless otherwise specified on the deposits page for specific payment methods. menu888 reserves the right to impose maximum deposit limits at its discretion, including as part of responsible gaming protocols.
Withdrawal requests are processed to the same payment method used for deposit where technically feasible. menu888 targets a processing time of fifteen (15) minutes for verified accounts. Withdrawal requests may be subject to additional verification checks where required by anti-money-laundering obligations or where account activity warrants review. menu888 reserves the right to withhold withdrawal processing pending resolution of any open dispute or suspected fraudulent activity.
Balances derived from promotional bonuses are subject to wagering requirements as specified in the applicable promotion terms. Bonus balances and related winnings are not withdrawable until all applicable wagering requirements have been met in full.
5.1 All bonuses and promotional offers made available on the menu888 Platform are subject to specific terms and conditions published at the time of the offer. In the event of any conflict between specific promotion terms and these general Terms, the specific promotion terms shall prevail in respect of that promotion.
5.2 menu888 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, subject to any commitments already made to eligible participants.
5.3 Bonuses are intended for personal entertainment use only. Any attempt to exploit, abuse, or systematically profit from bonus structures — including through multi-accounting, bet hedging across accounts, or coordinated abuse — constitutes a breach of these Terms and will result in account action including bonus forfeiture and potential account closure.
5.4 menu888 reserves the right to request that a Player completes wagering requirements before any withdrawal is processed where there is reasonable suspicion of bonus abuse, regardless of whether the Player's deposited funds would otherwise be withdrawable.
6.1 All games available on the menu888 Platform are supplied by third-party certified game providers. Each game is governed by its own rules, which are accessible within the game interface. Players are responsible for familiarising themselves with applicable game rules before placing bets.
6.2 Random number generator (RNG)-based games use certified RNG technology independently audited by recognised international gaming testing laboratories. Published Return to Player (RTP) percentages reflect mathematically derived theoretical values over a statistically significant sample; individual session outcomes may differ materially.
6.3 In the event of a technical malfunction, disconnection, or system error during a game round, menu888 will endeavour to resolve the matter fairly based on available system logs. menu888's decision in such matters is final.
6.4 Bets placed in error cannot be reversed once accepted by the system. Players are advised to confirm bet amounts before submission.
The following conduct is expressly prohibited on the menu888 Platform and may result in immediate account suspension, permanent closure, and forfeiture of balances:
8.1 menu888 is committed to promoting responsible gaming. All games on the Platform are strictly reserved for players aged 21 and above. menu888 employs age verification measures and may request documentation at any time to confirm eligibility.
8.2 menu888 provides the following responsible gaming tools, accessible from within your account settings:
8.3 If you believe your gambling is causing harm to yourself or others, please contact our 24/7 support team immediately or visit our Responsible Gaming page for further guidance and access to support organisations.
9.1 All content on the menu888 Platform, including but not limited to text, graphics, logos, icons, images, audio, software, and the overall design and compilation of the Platform, is the property of menu888 or its licensors and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial gaming entertainment only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of menu888.
10.1 To the fullest extent permitted by applicable law, menu888 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
10.2 menu888's total aggregate liability to you in connection with these Terms or your use of the Platform, regardless of the basis of the claim, shall not exceed the total amount deposited by you to the Platform during the twelve (12) month period immediately preceding the event giving rise to the claim.
10.3 Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
11.1 menu888 reserves the right to amend these Terms at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material, menu888 will provide reasonable notice to registered users. Your continued use of the Platform after such notice constitutes acceptance of the revised Terms.
11.2 If you do not agree to any amendment of these Terms, you must cease using the Platform and may request withdrawal of your available balance in accordance with standard withdrawal procedures prior to account closure.
12.1 These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which menu888 is duly licensed to operate. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
12.2 In the event of a dispute between you and menu888, you agree to first attempt to resolve the matter informally by contacting our customer support team. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue formal dispute resolution as provided under applicable law.
If you have any questions regarding these Terms and Conditions, please contact the menu888 support team:
All communications should be directed in English. menu888 will respond in English unless an alternative language has been arranged in advance.
Transparent rules protect players — here's how menu888 puts that into practice
Every promotion on menu888 displays its wagering requirements, eligible games, and expiry date before you claim. No buried footnotes, no terms revealed only after deposit.
The conditions under which withdrawals are processed, delayed, or declined are spelled out in Section 4. menu888's target of 15-minute processing for verified accounts is a commitment, not just a marketing claim.
menu888 enforces the 21+ age restriction through identity verification at registration and on request. Accounts where eligibility cannot be confirmed are suspended pending documentation.
All RNG-based games use independently audited random number generation. Published RTP figures are sourced from provider certification documentation, not self-reported estimates.
Self-exclusion, deposit limits, loss limits, and session time controls are available in every menu888 account by default — no extra request or wait period required to activate them.
Questions about how these Terms apply to your specific account situation are answered by the menu888 support team around the clock — in under 90 seconds on live chat.
Our support team is available 24/7 to explain any clause or help with your account. Alternatively, sign in to manage your account settings directly.
⚠️ Strictly 21+ only. Please gamble responsibly.